Hi, I'm
Moksh Khanna
Retail Manager
5
Years Of Experience
2
Projects Completed
Certifications
My Skill Set
I Provide Wide Range Of Skills
Customer Relationship Management
Enhancing customer satisfaction through tailored CRM strategies, client tracking, and post-sale engagement across multiple channels.
Business Strategy
Implementing data-driven strategies using SWOT, PESTEL, and Porter’s analysis to solve complex business challenges.
Inventory Optimization
Streamlining warehouse and store inventory operations to reduce waste, improve stock turnover, and ensure availability.
Why Choose Me
My Experience Area
Experience
Hettich India Pvt. Ltd.
Sales Associate
October 2019 – April 2021
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Managed key accounts and cut delivery timelines by 25%.
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Increased customer retention by 35% through CRM automation and personalized outreach.
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Mentored junior sales team, improving team performance by 15%.
TransPlus INC.
Warehouse Associate
September 2021 – August 2022
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Boosted order-picking speed by 25% and inventory accuracy by 35% using RF scanners.
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Raised on-time delivery performance to 97% by coordinating with 3PL carriers.
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Trained new associates, reducing ramp-up time by 40% and improving compliance.
Providence University College
Grading Assistant
October 2023 – December 2023
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Graded 200+ assignments and exams with constructive feedback, improving performance by 15%.
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Introduced a grading rubric that reduced grading time by 25%.
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Streamlined assessments, improving turnaround times and student satisfaction.
OSL Retail Services
Wireless Sales Associate
December 2024 – Present
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Achieved Top 10 ranking in Q1 and #2 district-wide in Q2, increasing revenue by 18% through strategic upselling and exceeding monthly targets.
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Raised accessory attach rate by 60%+, boosting average transaction value by 25%.
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Ensured planogram compliance and reduced stockouts by 30% via accurate inventory audits and shelf execution.
Providence University College
Teaching Assistant
January 2023 – April 2023
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Delivered 1:1 tutoring and raised student performance by 20%.
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Enhanced curriculum and boosted classroom engagement by 30%.
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Managed grading and peer review for 50+ students using structured evaluation rubrics.
DEGREE
EDUCATION
Bachelor of Engineering in Mechanical Engineering
Sep 2016 – Jul 2021
Associate of Arts in Business Administration
Sep 2022 – Jun 2024
Clients Are Satisfied For Our Work, View Feedback
Fantastic Team Player
Supervisor, OSL Retail Services
Sales Manager
Detail-Oriented & Strategic
Manager, Indian Food Corner
Operations Head